Privacy and Cookie policies

WEBSITE PRIVACY POLICY

About our Privacy Policy
This website is brought to you by Carter Accomodation Ltd. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, Carter Accommodation Limited ('we' or 'us') is the 'data controller' (the company who is responsible for, and controls the processing of, your personal data).

Personal data we may collect about you
We will obtain personal data about you such as your name, email address, and query details, whenever you complete an online form. For example, we will obtain your personal data when you complete our online contact and query submission page.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Cookie policy.

How we use your personal data
We may use your data for the following purposes:

• to help us identify you and any accounts you hold with us
• administration
• research, statistical analysis and behavioural analysis
• customer profiling
• fraud prevention and detection
• to notify you of any changes to this website or to our services that may affect you
• security vetting
• improving our services

Disclosure of your personal data
We may disclose your personal data to:

• our agents and service providers
• law enforcement agencies in connection with any investigation to help prevent unlawful activity

Keeping your data secure
We will use technical and organisational measures to safeguard your personal data. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Monitoring
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance and training.

Information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

• give consent on his/her behalf to the processing of his/her data
• receive on his/her behalf any data protection notices

Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to [SPECIFY GENERAL ENQUIRIES ADDRESS OR DATA PROCESSOR ADDRESS] or you can write to us at Garage Lane Industrial Estate, Setchey, Kings Lynn, Norfolk PE33 0BE or call us on 0553 810778.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

WEBSITE COOKIE POLICY

Use of cookies
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:

• recognise you whenever you visit this website
• obtain information about your preferences and use of our site
• carry out research and statistical analysis to help improve our content and services and to help us better understand our customer requirements and interests
• make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances, such as when you complete the contact page, we may collect personal information about you—but only where you voluntarily provide it.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

Consent
There is a notice on our home page which describes how we use cookies and which also provides a to link this policy. If you use this website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this policy.

Third-party cookies
We work with third-party suppliers who may also set cookies on our website, for example LinkedIN, Twitter, and Adobe Flashplayer which we use to display video content. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party.

Description of cookies
At Carter Accommodation Ltd we use use Analytical/performance cookies. hese collect information for statistical purposes about how you use our website, such as which pages you visit and if you experience any errors. They also allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.